“Trouble” beeping on your security panel can happen for different reasons, and the appropriate steps will vary based on your specific panel and what is causing the beeping.
Hey DIY is Dylan here with alarmgrid today we're going over how to replace the battery in the Simon XTi or Simon XTi 5 so to change the battery in the Simon XT basically when you're gonna do this is somewhat obvious you're gonna do this when you have a low battery alert on the panel itself the panel warrior let you of the low battery it will give you a nice indicator on the screen saying. The MM (minutes) part of the time flashes. Simon XT User Manual. Page 29 Panel piezo alarms. (Loud alarms on the siren). This option determines whether the panel sounds alarm beeps. To program panel piezo alarm: 1. Enter the System Programming menu. Scroll until the display shows Siren Options, and then press OK. Simon XT User Manual. Scroll until the display shows Speaker Volume, and then press OK.
Log in to Customer Care for More Personalized Info
For a customized experience and more detailed information, we recommend logging into your personal Customer Care account. Here you can easily find the name of your panel as well as your system’s recent event history. To view event history, find “System Info” in the left-hand column and choose “Events.” This log of recent activity may indicate what prompted the trouble signal.
You will also find extensive resources on the Customer Care site, including manuals and answers to common troubleshooting questions (choose “Resources” under System Info).
Quick Steps
Below are a few quick steps you can take to silence beeping caused by a trouble signal (low battery, tampers, etc.). Please note these are a temporary fix to stop the beeping and may not permanently address the underlying issue. You can always call us at 1.800.PROTECT (1.800.776.8328) to ensure the issue is resolved and your system is working properly.
Concord 4
- Arm/Disarm system OR
OR
- Perform a system status check by pressing ** on the touchpad
Simon XT
- Arm/Disarm system
OR
- Press Status key, followed by Disarm (no code needed)
Simon XTi / Simon XTi5
- Arm/Disarm system
OR
- Press the Settings icon
- Under Panel Status, press Listen, followed by Clear
2 GIG Go!Control
- Press the trouble alert icon button
- If there are more than three alerts, use up and down arrows to scroll through the list
- After viewing troubles, press OK to acknowledge
Qolsys IQ / IQ2
- Press the Message icon (*)
- Press Messages/Alarms/Alerts button
- Select Acknowledge All, then press OK
First Alert / Vista Keypad Panels
- Enter code, then press Off key
OR
- Just press Off key
First Alert Touchscreens
- Select Disarm icon, then enter code
DSC Systems
- Press # key to silence trouble beeping
- Press *2 to view trouble conditions
Call if You Need Help
It’s also important to recognize that some trouble signals may indicate a problem that we need to help you address — for example, you recently renovated your home and your system is not communicating properly. In instances like this, please call us at 1.800.PROTECT (1.800.776.8328) so we can assist you.
Simon security systems come with a built-in backup battery which should last from four to six hours during a power outage. If you are receiving low battery alarms the battery must be changed. If your system is under warranty check with your dealer, this service may be covered for free. If not, changing the battery is a simple task.
![Simon xti battery part number Simon xti battery part number](https://i.ytimg.com/vi/zG1-uiG1ndg/maxresdefault.jpg)
Call your monitoring facility and tell them you want to place the unit in “test” for an hour (during test they can still see any alarms but they will not respond to them).
Disconnect the power from your system. The power supply may be secured with a retaining screw; remove it and unplug the system.
Press the tab on the top of the panel and swing the panel down from the base plate, if your unit is wall-mounted use a regular screwdriver to press the tab.
Unplug the connector going from the battery to the system.
Remove the cover from the battery compartment (which is located on the base plate). Note how the wires (red and black) are routed and remove the battery.
Put the new battery in the battery compartment. Replace the cover making sure you tighten the retaining screws fully.
Plug in the new battery. Route the wires through the holes the same way the old battery wires were routed. Swing the panel up and snap it closed.
Plug the unit back in and tighten the power supply retaining screw.
Make sure your system is operational. Call your monitoring facility and have them take the unit off of test.